About us
About Project West
Established in 2005, Project West Assessment & Contact Services is an independent organisation providing professionally managed Family Time, Family Time Assessments, Family Support and Mentoring services. We work with children, parents, extended family members, Local Authorities, Cafcass, solicitors, the Courts and other professionals across West London and the surrounding areas.
Our role is to provide safe, welcoming and professionally managed services that place children's welfare at the centre of every arrangement.
Our Mission
Placing children at the centre of everything we do
To provide safe, respectful and professionally managed services that place children's welfare at the centre of our work and support positive family relationships wherever appropriate.
Our vision
Trusted, independent Family Time services
To continue developing trusted, high-quality Family Time, assessment and family support services recognised for professionalism, integrity, safeguarding practice and respect for children and families.
Take a Tour of Our Centre
We understand that visiting a Family Time centre can feel unfamiliar. Explore our gallery and watch our centre video to see the welcoming, child-friendly spaces used by children and families at Project West.
Our values
What guides our practice
Child-Centred Practice
The welfare and best interests of children guide our work.
Professionalism
We work with integrity, consistency and accountability.
Respect
We treat each person with dignity, fairness and courtesy.
Safeguarding
Safeguarding underpins every aspect of our practice.
Independence
We remain impartial while carrying out our professional responsibilities.
Collaboration
We work constructively with families and professionals in the interests of children.
Trusted by families and professionals across West London since 2005
Our team
The People Behind Project West
Our team includes experienced coordinators, Family Time supervisors, Family Support Workers, social workers, managers and administrative staff who bring extensive knowledge of safeguarding, child development, family support and the family justice system.
Together we are committed to delivering a welcoming, reliable and professional service.
Pauline Bennett
Founder & Manager
Project West Assessment & Contact Services
Pauline Bennett is the Founder and Manager of Project West and brings more than 40 years of professional experience across health, social care, child protection and the family justice system.
Our legacy
Honouring Sylvia McCollin
Project West proudly acknowledges the invaluable contribution of Sylvia McCollin, whose dedication, compassion and commitment helped shape the organisation during its formative years.
Working alongside Pauline Bennett, Sylvia played an important role in establishing Project West as a trusted organisation committed to supporting children and families through periods of family change. Her kindness, professionalism and unwavering belief in putting children first remain an important part of the values that continue to guide the organisation today.
Although Sylvia is no longer with us, her legacy continues to be reflected in the way Project West approaches its work, with integrity, respect, compassion and a steadfast commitment to the welfare of children. She will always be remembered with gratitude and affection for the difference she made to the lives of so many children, families and colleagues.
Our Commitment
Project West continues to build upon the principles that Sylvia helped establish, treating every family with dignity, providing professional and impartial services, and ensuring that the welfare of children remains at the heart of every decision.
Have a question for our team?
We're happy to talk things through, whether you're a professional or a parent.
Get in touch