Project West

Guide

Service Users' Guide

Our Service Users' Guide explains how Project West's Family Time services operate and what service users can expect before, during and after sessions. It includes information about preparing for Family Time, arrival and departure arrangements, food and items for children, mobile phones, photographs, recordings, children's safety and wellbeing, Supervised Community Family Time, behaviour during sessions and how to raise questions with a Coordinator.

Food and items for children

For the first Family Time session, the resident parent or carer is responsible for providing the child's required items, including food, drinks, nappies, wipes, medication or comfort items where appropriate. From the second session onwards, these items should be provided by the person having Family Time unless alternative arrangements have been agreed in advance.

Please download the current Service Users' Guide below.

The exterior of the Project West centre
A bright family room with toys and comfortable seating
The conservatory area used for Family Time sessions
The Project West centre garden with climbing frame, slide and swings